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Frequently Asked Questions


How can I remove ink stains?
Stains from ink pens can appear at the worse times and some awkward places. This link may help remove some unwanted colors>>> Sanford stain advice
Is there a catalog I can download?
Yes, we have a dowloadable catalog and credit agreement.
Gray Enterprise Catalog click here.
Where can I get more information about the free gift?
We have more information about the Free Gift here.
Where are Kingpen's "Privacy Statement" and "Terms & Conditions"?
We have more information about our conditions, return policies, privacy statement, etc.
Does this site have a secure 128-bit encryption certificate?
Yes, this site has a 128-bit encryption certificate. It is signed by Comodo, a Certificate Authority (CA). Please see their site for more information. Make sure the little lock is present on the bottom of the page or that the address in the address field starts with "https" - for example "https://www.kingpen.net"
Kingpen is secured by Comodo Kingpen is secured by Comodo
Can you email me your monthly specials?
Yes, you can recieve montly mailings containing our Specials. Just go to MyProfile - Email Preferences and update your mail preference. You must be logged in.
How do I change my password?
Just go to MyProfile - Change Password to change your password. You must be logged in.
Do you offer volume discounts?
Yes, we offer volume discounts on multiple case orders. Please call us for more information.
Volume Discounts
What are people doing with our pens/pencils?
Send us your links.
How can I link to your site?
You can link to our site by copying the following lines into your HTML page:


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Prismacolor Scholar Art Pencil Set 48-Color Set
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